What is System Integration and Business Process Automation and why i-Con?

What is business process automation?
Gartner defines business process automation as the automation of complex business processes and functions beyond conventional data manipulation and record-keeping activities, usually through the use of advanced technologies.

Business Process Automation provides an organisation with clear visibility of all its processes and operations.

What is system integration?
Integration of systems plays an important role within a company since it facilitates communication between systems that would otherwise not communicate.

Integration ensures that all systems work together in harmony to increase productivity and consistency of data. Additionally, it aims to minimise the impact of system changes due to increased communication between them, which reduces the complexity associated with system changes.

What is integrated automation?
Integrated automation is described as software workflows that run independently and constantly, with little or no human intervention, after setting the parameters.

What is i-Con?
i-Con is an Integration and Automation platform that enables systems to integrate securely. The application can copy human tasks, repeat these actions and provide orchestration tools allowing different parts of the infrastructure to coordinate the distribution and processing of data.

i-Con is a low code framework consisting of a library of connectors that can be used to create integrated automation.

Why i-Con?
Imagine an integration that already exists between two systems that communicate directly without the use of a middleware component. Now imagine replacing one of these two systems. This significantly impacts the applications that already consume the service, unlike when we use i-Con, where these consumer applications would have almost no impact since nothing changes for the calling systems. This leaves i-Con in charge of replacing the new system’s call, thus ensuring the uniformity of information across the business ecosystem.

i-Con provides critical available information quickly across all systems allowing the business to take advantage of faster and more assertive decision-making. Other benefits of i-Con are:

i-Con allows processes to be easily scaled whether for increased volume or real-time processing. The solution simplifies integrations with out-of-the-box capabilities which significantly reduces the time to market as there is far less manual work to be done to complete a successful integration.

The i-Con framework facilitates the automated exchange of consistent information across multiple systems. It may be the case that one system has been updated with a customer’s new address, but another may not have received the update. Through the integration of the two systems in this update, the problems associated with inconsistent information are mitigated, improving the efficiency and quality of the associated business processes.

Agility and innovation – Integration is fundamental to creating value:
Using i-Con to integrate systems and data between departments and organisations enhances innovation by engaging more customers and bringing more goods and services to market. In addition, i-Con facilitates access to useful information and streamlines the associated business processes. For example, during the purchase of a product by a customer, i-Con can ensure that the online platform is updated with stock availability and the expected delivery date.

i-Con is an agile and flexible approach to a comprehensive data integration solution. It allows for better and faster integration, manages the process and handles exceptions, i-Con ensures that the job gets done right. Importantly, it allows an organisation to rapidly change its approach, adding new data sources or modifying existing integrations without undertaking a major project or affecting existing business processes.

Is i-Con just about creating connections between systems?
Middleware typically refers to the process of connecting communication between systems: mediating, transforming, and transporting information between one system and another. i-Con is more than this: It represents the hub of the entire application connectivity ecosystem, serving not only the technical needs related to protocols, message formats and security but also the functional demands related to Application Programming Interfaces (API’s) access and identities. It is well suited to multi-tiered applications where the front end platforms vary considerably.

Maintaining a controlled IT infrastructure without a Middleware component such as i-Con can be frought with unpredictable complications and expenses. For instance, imagine a business that separates front- and back-end applications, while managing multiple systems with disparate authentication protocols and different users. A situation like this exposes API’s to the Internet without appropriate control, resulting in very high and unnecessary risks.

If you would like to find out more, contact our team by sending an email to info@prosol.co.za

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